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Smart Queuing Solutions for Banks
Queue management systems help banks optimize customer flow, minimize wait times, and deliver a seamless experience—both in-branch and online.
SEDCO is a leading provider of advanced customer visit management solutions that help banks optimize every step of the customer journey—whether at a smart branch, through queue system and self-service solutions, or fully online via virtual bank branches on our FastServ® Mobile.
A Complete 360° View of the Smart Digital Branch
Transform Your Bank with Advanced Queuing Solutions
Queue Management System
Organize queues, reduce wait times, optimize staff performance, and gain real-time insights with a customer prioritization engine, AI reports, and a centralized dashboard
Self-Service Kiosk Solution
Empower customers to access banking services 24/7, including customer onboarding, self-registration, card issuance, payments, account updates, & various service requests
Features & Services of Banking Self-Service Kiosks
SEDCO’s self-service kiosks feature in-house hardware & software, with functions tailored to your needs
Checkbook Issuance
Single Check Leaf Issuance
KYC Processing
Customer Identification and Verification
Video Meetings with Banking TellersВставка
Choose the Integration Model That Fits Your Bank
Benefits for Banks
Reduce Cost per Transaction
Lower Operational Expenses
Optimize Resource Utilization
Boost Revenue & Expand Market Share
Unified System for Digital & Virtual Services
Increase Customer Loyalty
Benefits for Customers
Shorter Wait Times
Reduced Travel Time
24/7 Access to Services
Ideal for Travelers
Convenient & Seamless Experience
Faster & Smoother Visits
Modules for a Smarter, Fully Digital Transformation in Banking
Business Intelligence
Power your solutions with live dashboards, real-time reports, & analytics
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Digital Signage
Display dynamic, targeted content based on customer profiles to enhance engagement
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Customer feedback
Collect and analyze customer opinions across branches and digital channels
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Business Intelligence
CX Builder
Digital Signage
Customer feedback
Empowered by SEDCO Discover Customer Stories in Action
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