Banner
What is Virtual Queuing via FastServ® Mobile?
Virtual queuing is designed to help businesses serve their customers remotely, allowing them to complete the entire journey—from booking appointments to connecting face-to-face with representatives—virtually.
FastServ® Mobile is SEDCO’s innovative virtual queueing app that enables customers to join a queue remotely. At the same time, businesses can benefit from live monitoring tools to track performance, manage virtual queues, and ensure smooth, high-quality service delivery.
Simplify customer journey with FastServ® Mobile
SEDCO advanced virtual queue solution makes it easier than ever to deliver smooth, personalized experiences
Вставка
Virtual Branch Transformation with FastServ® Meet
FastServ® Mobile Application
FastServ® Meet SDK
Bring Your Branch Online with FastServ® Meet
FastServ® Meet provides a virtual waiting room that replicates the experience of a physical waiting area. Once customers check in, whether through a pre-booked appointment or as walk-ins, they can wait virtually, view queue details, see their expected waiting time
While customers are in the virtual waiting room, businesses can display targeted content, including ads, educational material, promotions, or new service announcements. This keeps customers engaged during their wait and enhances their overall experience
Benefits for Business
Less Load on Physical Branches
Resource Utilization & Increasing Efficiency
Cut Operational Costs
Live Monitoring & Insights
Unified Visit Management System
Expand Service Availability & Reach
Serve Your AI-Savvy Customers
Benefits for Customers
Minimize Unnecessary Visits
Convenient Option for Travelers
Mobility-Friendly Service
Tailored for Modern Users' Habits
Build Customer Loyalty
Better Customer Experience
Advanced Monitoring Dashboards
Contact Us