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Smart Citizen Visit Management & Digital Branch Solutions
SEDCO delivers customized smart solutions for digital government branches, empowering citizens to complete most public services independently with minimal staff involvement. Additionally, governments can go beyond physical locations with SEDCO’s fully virtual branch solution, providing seamless access to e-government services and elevating the overall citizen experience
A Complete 360° View of the Smart Digital Branch
Transform Public Services with Advanced Digital Solutions
One unified platform for queue management, self-service, and integration with any third-party government systems
Queue Management System
Organize citizen queues, reduce wait times, optimize staff efficiency, and gain real-time insights with a citizen prioritization engine, AI-powered reports, and a centralized management dashboard
Self-Service Kiosk Solution
Empower citizens to access government services 24/7, including self-registration, document issuance, information updates, and application submissions — all through smart self-service kiosks
Explore the Top Features of Government Self-Service Kiosks
SEDCO’s self-service kiosks feature in-house hardware & software, with functions tailored to your government’s needs
Cash/Card Payment Processing
Verification via National ID
KYC
Video Calling
Bill Printing
Card IssuanceExperience Seamless & Smart Virtual Queuing for Government Institutions
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Choose the Integration Model That Fits Your Government Services
Benefits for Government Institutions
Shift to Smart Government Offices
Reduce Operational Costs
Lower In-Office Traffic
Optimize Resource Utilization
Increase Citizen Satisfaction
One Platform for Digital & Virtual Services
Benefits for Citizens
Shorter Wait Times
Reduced Travel Time
24/7 Access to Government Services
Ideal for Citizens with Accessibility Needs
Convenient Service Experience
Faster, Smoother Visits
Modules for a Shift to Smart and Fully Digital Government Offices
SEDCO offers government institutions a comprehensive and fully integrated range of digital operation modules designed to optimize citizen visits and enhance service center efficiency
Business Intelligence
Power your solutions with live dashboards, control rooms, real-time reports, & analytics
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Digital Signage
Display dynamic, targeted content based on customer profiles to enhance engagement
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Customer feedback
Collect and analyze customer opinions across branches and digital channels
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Business Intelligence
CX Builder
Digital Signage
Customer feedback
Empowered by SEDCO Discover Customer Stories in Action
